FAQ's

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Xcel supplies glass entry doors, bi-fold doors, sliding glass doors, sliding stacker doors and hinged doors in aluminium.

Xcel supplies awning windows, bi-fold windows, casement windows, double hung windows, sliding windows, louvre windows and fixed windows in aluminium.
Everything is manufactured to order, we do not keep any stock. All products are custom made to suit your needs.
Yes! We can supply any Interpon, Dulux or RAL colours.
Easy. Just get in contact with one of our sales team to request a quote or submit a quote request online. Even if you don’t have building plans yet, that’s OK, we’ll ask you the right questions to produce a thorough quote. Once you submit an online request, one of our sales representatives may call you to discuss your ideas, then send you the quote by email.
The reveal is a timber surround fitted to the fin of the window or door and used for installing the product into timber framing. The reveal becomes the internal frame of your window otherwise known as the ‘window sill’ or door covering the stud. The architrave attaches to the reveal to cover the gap between the reveal and the plasterboard (or internal lining).
A variety of reveal sizes are available depending on your construction type.
The size of the reveal is the combined width of the timber stud, the internal lining and cavity (for brick veneer). Xcel recommends you discuss reveal sizes with your builder before organising quotes or ordering windows.

Low-E insulating glass is designed to keep your house cool during summer and warm during winter. It also comes in neutral and grey toned options which offer direct sunlight protection for those exposed windows and doors.
Safety glass is glass that is laminated or toughened. It is required in bathrooms as well as in doors or windows where there is a risk of human impact with the glass surface.
The areas of the home where safety glass is required has increased over the last few years. The use of safety glass is determined by the size and location of windows and doors. Safety glass is best used in any area where there is a risk of impact with a glass surface. Areas of the home that must use safety glass include around stairs, all glass doors, bathrooms and areas with full glass height that can be mistaken for openings.
The AS2047 Standard is the mandatory minimum specification by BCA for windows & external glazed doors in buildings in Australia. Our windows & doors are tested in accordance with AS2047 by NATA approved test facility and hold a certificate granted by local Australian certification body. Our technical head holds an AS1288 certificate of completion from AGWA(Australia Glass & Windows Association) to make sure all windows & doors are with safety glazing, correct glass selection (type, size, thickness, etc) and proper installation features.